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Faire Account Reps

Why Do Some Faire Accounts Have Account Reps While Others Don’t? A Guide for Handmade Sellers

If you’re a handmade seller on Faire, you might have noticed that some brands have an account representative while others don’t. This can lead to a lot of questions like: Why don’t I have a rep? What does an account rep actually do? And how can I maximize my account’s performance without one?  Understanding the role of a Faire account rep and how to manage your account effectively is key to boosting your wholesale business.

What is a Faire Account Rep?

An account rep on Faire is essentially your personal sales partner, dedicated to helping you increase your sales and visibility on the platform. They are there to provide you with valuable insights, optimize your shop, suggest improvements, and connect you with retailers who would be a great fit for your products.

Why Do Some Sellers Get a Rep and Others Don’t?

Not every brand on Faire gets an account rep, and this can feel a bit confusing. Here’s why some sellers have reps while others don’t:

  1. Sales Potential: Brands that have demonstrated strong sales potential or a higher volume of sales are more likely to be assigned an account rep. Faire allocates resources where they see the highest potential for growth and success.

  2. Activity and Engagement: If you’re consistently active on Faire—updating your product listings, adding new products, and engaging with retailers—there’s a greater chance of getting an account rep.

  3. Retailer Interest: If retailers frequently search for or purchase from a particular brand, Faire may assign an account rep to help that brand capitalize on existing interest and drive more sales.

  4. Strategic Growth Areas: Sometimes, Faire assigns reps to brands in specific categories or regions where they see strategic growth opportunities, helping to balance and enhance the marketplace.

No account rep? No problem! Use these tips to maximize your sales and thrive on Faire—because handmade doesn’t mean going it alone.

What Your Account Rep Can Help You With

If you have a Faire account rep, you’ve got an edge. Here’s what they can help you with:

  • Optimizing Your Storefront: Your rep can provide suggestions on how to improve your product listings, descriptions, and images to attract more retailers.

  • Sales Strategy and Trends: They can offer insights into current trends and suggest which of your products might sell best to specific types of retailers.

  • Connecting with Retailers: A rep can proactively reach out to retailers on your behalf, introducing your brand and products to stores that match your aesthetic and price point.

  • Promotional Opportunities: They can help you get featured in Faire’s promotional campaigns, newsletters, or seasonal sales events.

  • Guidance on Discounts and Terms: Reps can suggest the best discount structures or shipping terms to help you close more deals.

  • Heads Up on New Features and Beta Programs: Reps can give you early access to new features and invite you to participate in beta programs.

What If You Don’t Have an Account Rep?

Don’t worry! Not having an account rep doesn’t mean you’re at a disadvantage. It just means you’ll need to take a more proactive approach to managing your account. Here’s how you can still thrive without one:

1. Regularly Review Your Account Performance

Faire offers a variety of tools to track your sales, traffic, and conversion rates. Regularly check these metrics to understand which products are performing well and where there’s room for improvement.

  • How to Do It: Go to your Faire Dashboard and access the Analytics section to see sales trends, traffic sources, and conversion data. Use this information to adjust your product descriptions, images, and pricing.

2. Update Your Product Listings Frequently

Keeping your catalog fresh and updated can help you stay relevant. Add new products regularly, update photos, and refresh descriptions to keep your brand exciting.

  • Pro Tip: Add seasonal items or limited editions to create urgency and encourage retailers to order.

3. Leverage Faire’s Tools and Resources

Faire provides various resources, from marketing tips to email templates, to help you reach more retailers. Use these tools to your advantage.

  • How to Do It: Visit the Faire Help Center and Seller Resources for tips on optimizing your shop, managing orders, and more.

4. Build Relationships with Retailers Directly

Even without a rep, you can build strong relationships with retailers. Send follow-up emails after orders, offer special deals, and provide excellent customer service to keep them coming back.

  • How to Do It: Use Faire’s messaging system to reach out to retailers who have purchased from you in the past or to introduce yourself to new ones.

5. Utilize Faire's Promotional Opportunities

Keep an eye out for Faire's promotional events, such as seasonal sales or theme weeks, and participate to gain more visibility.

  • How to Do It: Stay updated with Faire’s announcements in your dashboard or seller emails to know when these events are happening and how to participate.

Making the Most of Your Faire Account

Whether you have an account rep or not, the key to success on Faire is being proactive, staying engaged, and continually optimizing your shop. By using the platform’s tools and resources, monitoring your account performance, and building strong relationships with retailers, you can grow your wholesale business and increase your sales.

Question for You:

Do you have an account rep on Faire? If so, how has it impacted your sales? If not, what strategies have you used to grow your business on the platform? Share your experiences below!

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cheri@orglamix.com

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